This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here. This message will only appear once.


The Co-operative Bank’s support for Tyne & Wear

As part of the Co-operative Movement we’ve always been committed to making the world a better place. So we’re proud to continue to support the Community Foundation serving Tyne & Wear.

Community Directplus account

The Co-operative Bank Community Directplus account was created specifically for charities, social enterprises and community groups in mind. It offers:

  • free banking on all standard transactions for those:
    • with a credit turnover of up to £1m per annum
    • who deposit up to £100,000 cash per annum
    • who deposit up to 5,000 cheques per annum
    • charges may apply for exceeding the above limits and for any special services such as stopping cheques, CHAPS payments etc. Please refer to the tariff for full details.
  • interest paid on credit balances over £2,000
  • flexible banking – online, by phone, by post, via our bank branches or even at your local Post Office (by arrangement)
  • a chance to apply for extra funding from our Customer Donation Fund!

All Community Directplus customers can apply for extra funding to support a special project. For every £100 deposited collectively by all account holders, 20p is added to the Customer Donation Fund. We award donations ranging between £500 – £1000 to successful applicants and promise to donate at least £5000 twice a year.

Since 2003 we’ve donated over £547,000 to 642 organisations – you too could receive extra funding

The Newcastle Cycling Campaign is one of several successful community-led initiatives in the North East who applied for the bank’s Customer Donation Fund. Its aim is to help create a cycle-friendly city. In April 2012, it received £850 from the Customer Donation Fund.

“It was a very welcome boost to our income. The funding will allow us to support our quarterly members’ meetings, cover communication expenses related to our lobbying activities and fund members’ activities. We will also use some of the money to buy an environmentally friendly printer. Until now, we have had to use external printing services so having an in-house facility will help us to save time and money,” said Claire, a founder member.

“We were delighted to receive the funding. It shows that the bank not only supports its customers, but also invests in their communities.”

Unique Ethical Policy

We were the first high street bank to introduce our customer-led Ethical Policy back in 1992. Our Ethical Policy is a clear set of promises to our customers about how we will and will not use their money.

You can rely upon us to be responsible with your money. We promise to look after every part of your finances with care, consideration and expertise – just as we’ve been doing since 1872.

Globally we’ve also campaigned on a wide range of important issues, from landmines to Trade Justice, opposed animal testing and reduced our carbon footprint.

Want to find out more?

Call 0800 783 4741 8:30am – 6:00pm Monday to Thursday, 8:30am – 5:00pm Friday, 9am – midday Saturday.

Or visit  

Calls may be monitored or recorded for security and training purposes.  Calls to 0800 numbers are free from UK landlines.  Calls from mobiles may vary and you may want to check this with your service provider. 

The Co-operative Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority, and the Prudential Regulation Authority subscribes to the Lending Code and the Financial Ombudsman Service, and is licensed by the Office of Fair Trading (No. 006110). The Co-operative Bank p.l.c, P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales no.990937.

Community Foundation Tyne & Wear and Northumberland - Enriching lives through effective giving

Cale Cross
156 Pilgrim Street
Newcastle upon Tyne
T: 0191 222 0945 / F: 0191 230 0689